After one fatal capsizing and fires aboard two ships in 2013, observers began questioning the minimal amount of oversight exercised on cruise lines, Bloomberg Businessweek reports.
The fire aboard the Carnival Triumph in 2013 followed the 2012 grounding of a European ship, in which 32 people died. Three months after the Triumph incident, a fire damaged Royal Caribbean’s Grandeur of the Seas. The incidents raised concern among politicians and regulators, bringing about a call for change in oversight. Late last year the industry’s two largest companies hired retired military admirals to oversee their ships.
Cruise lines’ safety has become top priority, adopting practices used in the aviation field, which has improved tremendously over the past 30 years.
One new safety policy, borrowed from flight operations protocol that airlines use to oversee flights, is called boat operations quality assurance. Another change borrowed from airlines is a “no blame” reporting system, designed to allow cruise staff to report straying from these new policies without fear of retribution.
Read the full story here: To Boost Safety, Cruise Lines Want to Be More Like Airlines